Cookie policy

Cookie policy

How we manage cookies to deliver a tailored experience

Last review · March 2024

Our commitment to digital transparency

Catalònia HC uses cookies to keep the site secure, learn what works best and offer a consistent experience whether you're a member, family or sponsor. Below you'll find a clear explanation of what we collect, how we use it and the options you have to stay in control.

Data controller
Associació Catalònia Hoquei Club
Domain
cataloniahc.com and subdomains

What are cookies?

They are small files stored in your browser that remember information between visits. They can be first-party or third-party, session-based or persistent. We never use them to sell data or to serve third-party advertising.

How we use cookies

We group cookies into four categories. You can accept them all, keep only the essential ones or change your decision at any time by clearing your browser history.

Required

Essential

They enable secure browsing, onboarding and access to restricted areas. Without them the site simply wouldn’t work.

  • Handle authentication for the intranet and the shop.
  • Remember that you accepted the cookie banner so it doesn’t reappear constantly.
  • Balance our server load to keep the site available around the clock.

Optional · Consent

Performance & analytics

They help us understand how people interact with the site so we can improve content and services. We use Google Analytics with anonymised IP.

  • Measure which sections spark the most interest to adjust schedules and campus offerings.
  • Surface potential navigation errors so we can fix them before they affect everyone.
  • The information is processed in aggregate and never identifies individual people.

Optional · Experience boost

Functionality

They remember preferences such as language, the last section visited or unfinished forms so your browsing feels smoother.

  • Store your language choice (ca/es/en) so you don’t have to pick it every time.
  • Preload training schedules you check more often.
  • Keep conversations with our commercial team open.

Optional · No third-party ads

Personalisation & owned marketing

We use first-party pixels to remember which club promotions caught your attention and adapt internal banners. We never share this data with third parties.

  • Limit how often the same promotional message appears.
  • Prioritise event information depending on your relationship with the club.
  • Measure which forms convert better so we can simplify them.

How you can stay in control

You have full control over cookies. These resources help you adjust your decision whenever you need to.

Configure your browser

Every browser lets you limit or delete cookies. Keep in mind that removing essential ones may affect how the site works.

Google Analytics control

If you prefer Google Analytics not to collect usage information, install the official opt-out add-on for your browser.

Download add-on

Review or withdraw consent

Delete the Catalònia HC cookies or reopen the banner from your browser settings to update your decision.

Direct contact

If you have legal questions or want to exercise your access, rectification or erasure rights, drop us a line and we’ll help you personally.

club@cataloniahc.com

Updates

Keeping the policy current

We review this policy whenever we launch new digital features or work with providers that rely on cookie technology. Any substantial change will be announced through the banner or, when relevant, by email.

Write to us

19 · March · 2024

Added details about personalisation cookies and Google Analytics IP anonymisation.

03 · January · 2024

Updated retention times for essential cookies and clarified contact channels.